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Privacy Policy

Byatt Smith Antiques (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or make a purchase from our website.

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1. Who We Are

Byatt Smith Antiques

We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR).

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2. What Personal Data We Collect

We may collect and process the following information:

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a) Information you provide to us

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Payment details (processed securely by third-party payment providers)

  • Correspondence sent to us (emails, enquiries)

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b) Automatically collected information

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and browsing behaviour on our website
    (This data is collected via cookies and similar technologies.)

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3. How We Use Your Personal Data

We use your personal data to:

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  • Process and fulfil orders

  • Arrange delivery and returns

  • Communicate with you about your purchase

  • Respond to enquiries

  • Comply with legal and accounting obligations

  • Improve our website and customer experience

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We only collect data that is necessary and use it lawfully, fairly, and transparently.

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4. Legal Basis for Processing

We process your personal data under the following legal bases:

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  • Contract – to fulfil your order

  • Legal obligation – for tax and accounting records

  • Legitimate interests – to operate and improve our business

  • Consent – where required (e.g. optional marketing communications)

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5. Sharing Your Data

We only share your data where necessary, including with:

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  • Payment processors

  • Delivery and courier companies

  • Website hosting and e-commerce service providers

  • Professional advisers (accountants, legal advisers)

We never sell or rent your personal data to third parties.

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6. International Transfers

If your data is transferred outside the UK (for example, via international couriers or service providers), we ensure appropriate safeguards are in place to protect your information.

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7. Data Retention

We retain personal data only for as long as necessary:

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  • Order and transaction records are retained for legal and tax purposes

  • Enquiries are retained only as long as required to respond

  • Marketing data is retained until consent is withdrawn

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8. Your Rights

Under UK GDPR, you have the right to:

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  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

  • Withdraw consent at any time

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To exercise your rights, please contact us at byattsmithantiques@gmail.com.

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9. Cookies

Our website uses cookies to improve functionality and analyse website traffic.

You can manage or disable cookies through your browser settings.
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10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

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11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: byattsmithantiques@gmail.com

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